Dell: Question about Laptop wo OS preinstalled.



Connected with Deepak_Kesari_M
 13:23:23    Agent  Deepak_Kesari_M 
Welcome to Dell Chat Sales and Finance! My name is Deepak Kesari. My email ID is "deepak_kesari_m@dell.com. Hope you are doing well.
 13:23:28    Agent  Deepak_Kesari_M 
Hello Alex
 13:23:33    Agent  Deepak_Kesari_M 
I have seen your initial query
 13:23:36    Agent  Deepak_Kesari_M 
There are a few instances where chats get disconnected (we don't disconnect you on purpose),just in case this happens Can I have your contact number to get back to you
 13:24:18    Customer  Alex lsdkfj 
if it disconnects, i'll start over, don't worry
 13:24:33    Agent  Deepak_Kesari_M 
Thank you
 13:24:50    Customer  Alex lsdkfj 
what about the question?
 13:25:13    Agent  Deepak_Kesari_M 
Well Alex
 13:25:33    Agent  Deepak_Kesari_M 
I am afraid as all our computers would come as default
 13:25:53    Agent  Deepak_Kesari_M 
And unfortunately we cant send with out the software
 13:26:17    Customer  Alex lsdkfj 
is question in software or Windows?
 13:26:43    Agent  Deepak_Kesari_M 
Well i mean the operation system
 13:26:59    Customer  Alex lsdkfj 
No problem - give me Sabayonlinux Installed
 13:27:18    Agent  Deepak_Kesari_M 
I am afraid Alex
 13:27:38    Agent  Deepak_Kesari_M 
We have windows operating system
 13:28:00    Agent  Deepak_Kesari_M 
I really wish we have that for you
 13:29:35    Customer  Alex lsdkfj 
as much as i remember in Windows EULA is a point where i can decide to disagree with licence and manufacturer, in this case Dell, is responsible to return money for non used Licence. And i would delete that OS by standing next to you, so you shouldn't have any questions about copying it to blanks or somewhere else
 13:30:32    Customer  Alex lsdkfj 
it would suit me as well
 13:30:58    Agent  Deepak_Kesari_M 
Well Technically you can install that however I afraid that will void the warranty
 13:31:18    Customer  Alex lsdkfj 
Which warranty? OS warranty?
 13:31:33    Customer  Alex lsdkfj 
what is your warranty covering and on which terms?
 13:31:43    Agent  Deepak_Kesari_M 
The computer warranty you would get hard ware warranty for an year
 13:31:53    Customer  Alex lsdkfj 
that's what i need
 13:31:58    Agent  Deepak_Kesari_M 
And you would not get the support in future
 13:32:05    Customer  Alex lsdkfj 
don;t care
 13:32:18    System  System 
You are being transferred to another Agent. Please stand by...
 13:32:18    System  System 
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 13:32:23    System  System 
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 13:32:23    System  System 
Connected with Vandana_Nalla
 13:32:49    Customer  Alex lsdkfj 
.hi?
 13:34:08    Agent  Vandana_Nalla 
Hi Alex
 13:34:19    Customer  Alex lsdkfj 
Hi Vandana
 13:34:31    Customer  Alex lsdkfj 
have you previous chat history?
 13:34:48    Agent  Vandana_Nalla 
yes please.
 13:35:20    Customer  Alex lsdkfj 
sorry - don't understand: you want me to copy of it?
 13:35:33    Agent  Vandana_Nalla 
we don't have the option available.
 13:35:45    Customer  Alex lsdkfj 
which option?

Here chat windows got gray and i couldn't contact personnel anymore.

Tried to contact their web page with chat, but no luck to see that working. I presume that's coincidence.

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